Answers your customers in your app or on your website, in their language. With the customer’s OK it looks up their own account, and one tap takes them to the right page in your app. Every answer is checked before it goes out.
What it does
Every answer takes the same path. Pick a step to see what happens there.
In your app, on your website or in chat, in their own language.
The agent asks the customer first, then calls tools that read your systems: cards, transactions, refunds and balance. It sees only the signed-in customer’s own data.
Every draft is checked first. If a check fails, the answer doesn’t go out as written.
Short answers in the customer’s language, with a button that opens the right page in your app.
The conversation goes to your team with a summary, so nobody asks the customer to start again.
A person steps in only when the customer asks for one, with a summary of the conversation.
Where it runs
One line of script on your website. Your name and colors, our agent behind it.
Your app sends the message. The answer streams back to your own chat screen, under your brand.
Either way, hosted by us, or in your own cloud account.
Design · Evaluate · Watch & improve
Your help content, account lookups, and what it must refuse.
Evals before every release. Rule checks cover what must be exact: amounts only from your system, card numbers masked, other people’s data refused. An LLM judge grades the rest: is the answer right, and does it help?
Real conversations reviewed in deercrew hub. A wrong answer becomes a new eval case.
deercrew hub: one conversation with every answer, what it looked up, its cost and its verdict. Sample data.
What you can measure
Agreed with you before launch, shown to you after.
How it handles data
We’ll reply within one business day. Or write to hello@deercrew.ai.
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